– Joan King, Vice President of eCommerce for Crate and Barrel
Companies spend millions of dollars each year driving traffic to their sites, but only 29% invest in the next step: customer engagement. Moxie Concierge intelligently delivers relevant information by uniting three digital communication channels including 1) web self-service, providing contextual knowledge that is presented at the right time, 2) assistance via live chat, and 3) email.
You’ve worked hard to build your brand—to understand who your customers are, to convey a compelling message that draws them into your site, and to create engaging content that keeps them there. At the most critical point in the sales process, seize the opportunity to communicate directly with your number one lead at the height of their decision. Moxie is revolutionizing B2C communication in the digital era, allowing you to Be There for your customers and to understand them in ways never before possible.
Return on Investment
Weeks in Investment Payback
Increase in Online Conversions
Increase in Agent Efficiency