Consulting Partners provide a range of consulting and implementation services regarding Moxie products, including project management, implementation, systems integration, customization, training, best practices consulting, business process redesign, custom application development, strategic business consulting services, and vertical market expertise.
We commit substantial resources to support each partner, including products, training, marketing, professional services, development support, and field sales engagement. Sign-up to learn more about becoming a partner
Aspect’s fully-integrated solution unifies the three most important facets of modern contact center management: customer interaction management, workforce optimization, and back-office. Aspect helps the world’s most demanding contact centers seamlessly align their people, processes and touch points to deliver remarkable customer experiences. Visit website
Established in 2001, Celestial has been providing technology representation in embedded domain and cloud computing for world-leading products and services brands, and they are currently expanding into the enterprise social community domain. They also offer infrastructure services for global software product development companies that are establishing off-shore excellence centers in India. Visit website
Carlos Molina, VP de Innovación y Prácticas
IZO is the leading customer experience consulting firm for Iberoamerica and helps large global companies improve business results through the transformation of interactions across all channels. IZO has more than 100 specialized consultants in eight countries. Its core capabilities include measurement and analysis of interactions, consultancy and best practices, and technical expertise to implement change on a large scale. Visit website
Sara Roberts, CEO, Roberts Golden Consulting
Roberts Golden is a leading organizational performance consulting firm that helps large, global companies solve organizational issues, engage employees and manage major changes to achieve bold business objectives. A core specialty area is helping organizations transform for improved collaboration and innovation and drive business value and adoption for social software and collaboration tools within their enterprise. Visit website
Martine Koehler Andersen, Director and Partner, and Jimmi Hansen, Director and Partner
Spitze & Company are distributing Moxie in Denmark, Norway and Sweden. Spitze has 40+ successful Moxie implementations in Scandinavia – all with a strong ROI. As a Nordic Leader on optimizing customer and citizen service, Spitze & Company is a combined solution and consulting firm. Therefore, Spitze’s consultants are a perfect mix of experts with deep technological insight as well as management experts with thorough insight in cross channel strategy and increasing customer engagement. Visit website
Tammy Erickson, Tammy Erickson Associates
Tammy Erickson Associates is a firm of renowned thought-leaders and senior business leaders committed to helping you understand – and build – an Intelligent Organization. She is a McKinsey Award-winning author and widely respected expert on collaboration and innovation and the nature of work in the intelligent economy. Her work is based on extensive research on the changing workforce and employee values and, most recently, on how successful organizations innovate through collaboration. Learn more at Visit website
Mario van Riesen, District Sales Manager, T&S
Teleconnect & Service GmbH (T&S) was established in 1998. T&S is a manufacturer-independent full-service provider for “Multi Channel Contact Solutions” in the business customer segment to improve operational performance with measurable results. T&S specializes in providing consulting and services for the Moxie in the DACH area and offers a German-based hosted Moxie environment for customers with German data security requirements like § 9 BDSG, § 11 BDSG and ISO/IEC 27001:2005. Visit website (German only)
Kay Corry Aubrey, Usability Resources, Inc.
Usability Resources, Inc. translates end user insights into a user experience design that is practical, easy to learn and easy to use. Clients ask for help in identifing and understanding target end users so they can create more effective products and services. Visit website