Author: Moxie

Mobile Apps are Key to eCommerce Tips from Moxie
Why eCommerce Brands Must Focus on Mobile App (Re)engagement

As technological capabilities improve, our phones are taking center stage in more sectors of our lives.  It seems we can do just about anything from a smartphone these days: order food and drink, arrange transportation and accommodation, get directions, chat, date. For many of us,...

moxie concierge icat catastrophe
ICAT Adopts Moxie Live Chat to Simplify Its Online Quote Process

ICAT, a commercial property casualty insurance underwriter focused on areas exposed to hurricanes and earthquakes, has enlisted Moxie’s Live Chat capabilities to simplify the online quote process. Based on specific insight gained from their agent customers, ICAT underwriters are now able to identify when and...

moxie black friday surge
Black Friday and Cyber Monday 2016: Inside the Numbers

The stretch from Black Friday through Cyber Monday is to online retailers as the Super Bowl is to football. If you’re in eCommerce, this is what you live for. Black Friday and Cyber Monday are not only synonymous with the holidays; they have essentially become...

Moxie Concierge and Unique Vacations
Unique Travel Corp Enhances Customer Engagement via Mobile

Businesses everywhere are partnering with Moxie to transform the online experience for their customers, and are seizing the unprecedented opportunity to promote their brands through the use of digital engagement.Unique Travel Corp, a worldwide representative for Sandals Resorts, Beaches Resorts, Grand Pineapple Beach Resorts, and...

Moxie Newegg Blog
Newegg Launches a New Customer Experience

How does North America’s leading online retailer of technology hardware ensure customer satisfaction? By giving customers the timely answers they’re looking for, via the method they prefer.Moxie is proud to announce that Newegg, an award-winning e-tailer offering thousands of different computer parts and electronics, has...

telephone on the way out blog
Traditional Phone Usage is on the Way Out

“Mr. Watson—Come here—I want to see you.”- Alexander Graham Bell to his assistant, Thomas A. Watson, on the first ever telephone, 1876.The telephone has taken on many forms since Mr. Graham Bell’s days, but has never undergone a more profound transformation than in the 21st...