Today, Moxie announced that it has acquired the technology from SimplyBox. Through this acquisition, we will further extend the capabilities of Moxie allowing enterprises to anticipate customer intent, connect with customers in real-time and engage using the most appropriate communication channel across devices.
Rebecca Ward, Moxie’s president and CEO, said “The acquisition of the SimplyBox technology broadens Moxie’s capabilities and will allow enterprises to engage customers as soon as they step through the ‘online’ door. Moxie is changing the way eCommerce is done. When today’s consumers try to do business with a company on a mobile device or on the web, the experience feels like entering an empty storefront – there is no one there to help you. With Moxie, enterprises have a unique opportunity to increase conversions and, more importantly, realize full customer value by engaging with them throughout their journey.”
For additional details about the news, please see today’s announcement.