The holidays are just around the corner and smart businesses are already hard at work bringing the look and feel of the holidays to their brand. But holiday shoppers are going mobile like never before and they expect the same holiday spirit from their digital engagements. Download our complimentary Holiday Readiness Guide for 4 must-haves to increase conversion and average order value this season.
Live online chat has quickly become a powerful engagement tool, connecting brands to digital consumers on any device. With the right approach, live chat can increase conversion rates and average order value while building brand loyalty. But brands must deliver a compelling and unique experience to each customer. Download our complimentary Live Chat Handbook: A Practical Guide to Drive Engagement for insights to help you leverage live chat to meet and exceed your goals.
Digital communication has revolutionized how consumers function. Today’s digital customer is mobile and multitasking, working across multiple channels and devices, often simultaneously. These consumers understand, and use, all of the channels available to them. And they expect companies to do the same. Learn how to successfully attract and retain the digital customer with this complimentary ebook from Moxie and Paul Greenberg.
The Moxie Suite acts as a resource and guide to help customers through the phases of the decision journey. A recent Forrester Research study found that 53% of customers are likely to abandon their purchase if they can’t find a quick answer to their question. Learn more about Moxie Suite and how contextual information can help your customers complete their online journey.
Moxie transforms the digital experience, delivering targeted, proactive engagements that anticipate and meet customer needs throughout their journey and across any device. See how easy it is to start engaging with your customers with Moxie’s Engagement Mapper.
Give your customers instant access to current, relevant information on any device and delight your customers with a single responsive web self-service experience.
Increase customer satisfaction, improve agent productivity, and deliver a consistent message in a scalable, secure platform. Learn more about Moxie’s Multichannel Suite.