Discover new revenue with Moxie CoBrowse by guiding customers in real-time to the solutions they need and help them uncover products and services they might not have found without assistance.
Guide customers in real-time to upsell and cross-sell, increasing shopping cart value.
Provides customers with a visual and personal connection to the brand.
Engage customers using visual cues before they become frustrated and vacate your site.
Guide customers immediately to their solution or purchase instead of stumbling over drawn-out explanations via phone or email.
Co browse order forms, knowledge base, websites, and shopping carts with customers.
See the complete customer history with threaded interactions for a seamless customer experience.
No downloads required and works across all standard browsers and the customer is in complete control to close a session at any time.
Get real-time, custom, and historical reports, featuring queue stats, active sessions, and workload.
Full timer and load level dashboards ensure agents meet SLAs all with world-class hosting from Moxie Cloud Services.
Your customers are completely in charge during a session and can take back control at any time.