Spaces by Moxie™ and Microsoft Dynamics CRM to Deliver Superior Customer Experiences
Who: Nikhil Govindaraj, vice president of products, Moxie Software, and Ben Werner, senior product marketing manager, Microsoft
What: Delivering Superior Customer Experiences – Learn How Microsoft Dynamics CRM, Lync and Moxie Software Provide a Powerful and Complete Contact Center Solution
When: Thursday, March 21, at 1 p.m.ET
Where: Microsoft’s Convergence 2013, room# 349. Register here.
SUNNYVALE, Calif. and NEW ORLEANS, March 20, 2013 (Convergence 2013) – Moxie Software™, Inc., the leading provider of customer-centric enterprise social software announced it is co-hosting a session with Microsoft discussing the Spaces by Moxie™ offering within Microsoft Dynamics CRM. Moxie Software’s Vice President of Products Nikhil Govindaraj and Microsoft’s Senior Product Marketing Manager Ben Werner will discuss how Moxie Software provides Microsoft Dynamics CRM with comprehensive, multi-channel solution for customer sales and support.
The speakers will discuss how to improve the way organizations interact, understand, and deliver superior service through customer channels such as email, chat, knowledge base, or web self-service, cobrowse and social media. Moxie Software and Microsoft have recently announced a partnership aimed at delivering superior customer experiences.
Yesterday, Moxie Software announced its integration with Microsoft’s Lync. More details can be found here.
Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie is a comprehensive solution that powers more than three billion social interactions per year for leading organizations in consumer services, financial, healthcare, high-tech and media and entertainment. Moxie Software’s customers are able to innovate faster, improve operational efficiencies and provide superior customer experiences. To learn more about Moxie Software, visit www.gomoxie.com.
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Moxie Software, Spaces by Moxie are trademarks of Moxie Software, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.