Moxie Software Hosts Forum on Best Practices for Customer Service Featuring Forrester Research

Join Free, Live Webinar with Senior Analyst Kate Leggett and Learn Critical Strategies to Deliver Superior Customer Services Experiences

Who:Featuring Forrester Research senior analyst, Kate Leggett
What:Free, live, webinar: Best Practices Framework for Customer Service
When:Tuesday, October 25
10 a.m. PT / 1 p.m. ET
Where:Register here

MOUNTAIN VIEW, Calif. – Oct 24th 2011- Moxie Software™, the Social Enterprise Software Company, today announced it will host a free, live webinar with Forrester Research senior analyst Kate Leggett on best practices for customer service. The webinar will cover critical strategies to deliver superior customer experiences and to drive customer loyalty and retention, while reducing costs and increasing revenue.

During the forum, Kate Leggett will discuss specific approaches on:

  • Creating capabilities for building high-quality customer service practices;
  • Implementing best practices for servicing customers through their channel of choice;
  • Using critical technologies for loyalty-creating experiences;

Join this webinar by registering online. Also, participate in the live discussion by tweeting questions or comments using the #MoxieCast hashtag. Follow Moxie Software on Twitter @MoxieSoft and Forrester’s Kate Leggett @kateleggett.

About Moxie Software, Inc.

Moxie Software, the Social Enterprise Software Company enables companies to connect employees, customers and partners to engage in business, share knowledge and collaborate.

Moxie Software provides the most complete and intuitive enterprise social software for employee and customer engagement through Spaces by Moxieapplications. These highly intuitive, user-centric applications were designed for The Way People Work through collaboration with world-renowned design and innovation firm IDEO and incorporating the thought leadership from Moxie Insight. Companies using Moxie Softwares solutions are able to innovate faster, and improve operational efficiencies and customer support. To learn more about Moxie Software, visit www.gomoxie.com.