Event to display latest in customer contact management
Bellevue, WA, October 7, 2008 — Talisma® Corporation (www.talisma.com), an nGenera company and the leading Customer Interaction Management (CIM) software solution provider, today announced it will be exhibiting and participating as a Silver Sponsor during ICCM Canada 2008 at booth number 407. The company will be showcasing its latest CIM products, including the newly released v8.1 of Talisma Knowledgebase and Chat.
Questex Media Group’s ICCM Canada is Canada’s premier customer contact management conference and expo. ICCM Canada will take place October 6‐8 at the Metro Toronto Convention Centre in Toronto.
Aside from exhibiting its customer lifecycle solutions, Talisma’s Naumi Haque, Senior Analyst, will be delivering a presentation titled, “Customer Experience Management for Next Generation Enterprises.” The presentation will take place Tuesday, October 7 from 3:20 to 3:50 p.m. in Hall C.
“As a premier event for call center technology and customer solutions, ICCM Canada aligns with Talisma’s expertise in delivering the latest and best technology for our customers,” said Dan Vetras, President and CEO, Talisma Corporation. “We are excited to highlight our thought leadership and solutions for those who are not familiar with them, as well as our existing customer base.”