Moxie Suite Combines Live Chat, Intelligent Decisioning To Anticipate Consumer Intent Retail TouchPoints 01 March, 2016 by Staff Writer
Eight Strategies For Getting Your New Developers Up To Speed Quickly Forbes 23 February, 2016 by Staff Writer
Rue La La exec: App users require exclusive, sales-driving features Mobile Commerce Daily 23 February, 2016 by Alex Samuely
How Shinola boosted online sales with a new take on customer service Retail Dive 03 February, 2016 by Ian P. Murphy
Making And Managing: How Successful Technology Leaders Balance Both Forbes 02 February, 2016 by Staff Writer
5 Key Mobile Trends That Can Make Or Break The Bank Global Banking and Finance Review 09 January, 2016 by Nikhil Govindaraj
Live chat helps e-commerce customers understand ‘stuff’ from Shinola Diginomica 11 December, 2015 by Jessica Twentyman
Shinola Brings the In-Store Experience Online with Live Chat 1 to 1 Media 09 December, 2015 by Judith Aquino
Communications expert, Moxie, predicts what’s in store for the retail and e-commerce space in 2016 Retail Times 01 December, 2015 by Fiona Briggs
Phocuswright 2015: Moxie launches concierge bell icon to solve the ‘empty store syndrome’ online Travolution 25 November, 2015 by Staff Writer
5 Ecommerce Trends That Will Be Game Changers in 2016 Multichannel Merchant 17 November, 2015 by Tara Sporrer
Media Alert: Moxie Showcases New Digital Engagement Suite at the Phocuswright Travel Innovation Summit 17 November, 2015
How American Eagle Outfitters, Shinola use mobile chat for better experiences Mobile Marketer 04 November, 2015 by Chantal Tode
Moxie Software’s new solution lets businesses staff their ‘online storefronts’ Travolution 28 October, 2015 by Staff Writer
Customer Engagement Provider Moxie Software Unveils Its Concierge-Like Service for Online Storefronts Marketing Land 28 October, 2015 by Barry Levine
Moxie Launches Industry-First Digital Engagement Suite to Staff the Online Storefront 28 October, 2015
American Eagle drives results via mobile with live chat Mobile Marketer 17 August, 2015 by Brielle Jaekel
Moxie Study Reveals 70 Percent Of Americans Who Booked Travel Online Would Like The Option Of Live Chat Hotel News Resource 02 July, 2015
Moxie Study Reveals 70 Percent of Americans Who Booked Travel Online Would Like the Option of Live Chat 02 June, 2015
Moxie Study Reveals 70 Percent of British Adults Who Booked Travel Online Would Like the Option of Live Chat 02 June, 2015
CUSTOMER Magazine Announces the 2015 CRM Excellence Award Winners Customer Magazine | TMC 05 May, 2015 by Paula Bernier
Mobile purchases to account for third of UK retailer e-commerce sales, eMarketer reports Retail Times 30 April, 2015 by Fiona Briggs
GUEST OPINION Are retailers slowing the progress of mCommerce? Internet Retailing 22 April, 2015 by Paul Skeldon
Top Tips: How to Prioritise the Customer Experience with Big Data IDG Connect 26 March, 2015 by Nikhil Govindaraj
Moxie welcomes former Nielsen Vice Chair Susan Whiting to its Board of Directors Business Computing World 24 March, 2015
How is omnichannel raising customer service expectations? RetailWire 13 March, 2015 by Alicia Fiorletta
Is social media really a waste of time? Harvard professor gets it wrong ZDNet 09 March, 2015 by Michael Krigsman
Getting Back To Customer Service Basics In A Digitally Connected Era Retail TouchPoints 24 February, 2015 by Alicia Fiorletta
Mobile 2015: More payments by phone and personalized help for shoppers Internet Retailer 13 January, 2015 by April Dahlquist
Live chat growing in popularity, particularly among Millennials Biz Report 12 January, 2015 by Helen Leggatt
Setting the tone for 2015: CRM begat Social CRM which begat customer engagement ZDNet 08 January, 2015 by Paul Greenberg
Creating a Personal Touch with Big Data Fresh Business Thinking 03 December, 2014 by Nikhil Govindaraj
5 Ecommerce Trends Retailers Can Profit From This Holiday Season If They Prepare Entrepreneur 27 November, 2014 by Tara Sporrer
Is Live Chat the Key to Conversion for Holiday Shoppers? Website Magazine 24 November, 2014 by Allison Howen
Moxie Studies the Customer Holiday Shopping Experience; Offers Mobile Solution Loyalty360 24 November, 2014 by Nicole Hamilton
Survey – Lack of Assistance, Engagement Hinders E-commerce Chain Store Age 21 November, 2014 by Dan Berthiaume