Inside goMoxie’s Guide Platform
Our advanced behavioral analytics engine delivers actionable insights on live chat conversations turning struggle blind spots into contextual guidance. goMoxie’s Guide tools are primed to pinpoint exact customer journey struggles, equipping companies with points of proactive digital guidance to eliminate the struggle from the customer journey, and immediately impact the bottom line. In fact, goMoxie’s innovation and business impact was recognized by the 2020 Engage Awards with a gold win for best use of customer insights.
Guidance empowers you to proactively engage your customers, improve your CX and deliver quantifiable results.