Retailers can Eliminate Returns by Making Them Unnecessary
The best retail return policy is the one that is unnecessary, advises goMoxie’s Mark Finch....
25 March, 2020
Customer Experience
What Retailers Can Fix Right Now
Customers should not have to struggle to find information on product or service changes due to COVID-19. Here's how retailers can help....
20 March, 2020
Con Edison Guides Customers with goMoxie’s Live Chat
Con Edison, one of the largest investor-owned energy companies in the United States, uses Moxie’s Live Chat to guide customers through the process of acquiring and setting up new services. ...
16 March, 2020
Retailers Must Make Digital Customers a Priority
If businesses want to succeed, they must prioritize digital customers....
11 March, 2020
Harness Digital Guidance to Meet Modern Customers’ Expectations
goMoxie’s Mark Finch advises brick-and-mortar companies to focus on customers’ expectations when transitioning to the digital world....
24 February, 2020
Revolutionize Digital Relationships with Contextual Guidance
Discover how insurance companies can enhance customer engagements while also acquiring more digital customers at scale!...
16 January, 2020
5 Digital Engagement Tips for Financial Institutions
Discover how financial institutions can use digital engagement to build consumer trust and turn traffic into leads....
10 December, 2019
Forrester Does The Math On Kbot: Three-Year 701% ROI
The Forrester TEI study is designed to help organizations evaluate the solution for their own needs by understanding the ROI. Discover what it says about the economic impact of Moxie’s Kbot®....
04 December, 2019
To Build Trusted Relationships and Drive Growth, Use Data for Good-Not Evil
Discover how a less invasive approach can drive business growth and repair customer trust....
18 November, 2019
Insurer Guides Digital Customers to Success
The landscape of the customer journey is changing fast. Discover how goMoxie customer AIS insurance is reinventing the online experience in Mike Hileman’s article featured in Digital Insurance....
11 November, 2019