Inside goMoxie’s Guide Platform
Our advanced behavioral analytics engine delivers actionable insights on live chat conversations turning struggle blind spots into contextual guidance....
23 February, 2021
Demo Videos
Boscov’s Shares goMoxie Solution at Argyle Forum
Moxie presents with Boscov's on achievements in CX through Moxie Concierge....
26 April, 2018
Demo: goMoxie CONTEXT Chat Deflection
goMoxie CONTEXT uses natural language search technology to deflect chats for common service questions and immediately deliver an answer that is at least 80% likely to resolve the inquiry. CONTEXT can draw from the same knowledge base articles available to chat agents and employees, ensuring your...
30 January, 2018
Demo: Contextual Guidance
The goMoxie Suite acts as a resource and guide to help customers through the phases of the decision journey. A recent Forrester Research study found that 53% of customers are likely to abandon their purchase if they can't find a quick answer to their question....
25 May, 2016
Demo: goMoxie Engagement Mapper
goMoxie transforms the digital experience, delivering targeted, proactive engagements that anticipate and meet customer needs throughout their journey and across any device. See how easy it is to start engaging with your customers with goMoxie's Engagement Mapper. ...
16 March, 2016
Demo: Mobile Chat
goMoxie Live Chat enhances the chat experience across all devices, and its mobile-first design enables an optimal mobile chat experience for today’s consumers. ...
16 December, 2015
Demo: goMoxie Live Chat for Mobile Devices
It is no longer a competitive advantage, but a necessity to offer a mobile engagement solution to meet your customer’s needs. Go mobile with Moxie Live Chat. ...
16 October, 2015
Demo: goMoxie Web Self-Service Responsive Portals
Give your customers instant access to current, relevant information on any device and delight your customers with a single responsive web self-service experience. ...
16 June, 2015