How Proactive Communications Improve Covid-19 Uncertainty
Nikhil Govindaraj, SVP of Products at GoMoxie, offered his advice to Forbes on how to improve customer communication during the uncertainty of COVID-19. ...
20 April, 2020
eCommerce
3 Ways Retail Can Survive the Impact of COVID-19
Retail can survive the COVID-19 impact through customer advocacy, advises goMoxie’s Mark Finch....
08 April, 2020
Retailers can Eliminate Returns by Making Them Unnecessary
The best retail return policy is the one that is unnecessary, advises goMoxie’s Mark Finch....
25 March, 2020
What Retailers Can Fix Right Now
Customers should not have to struggle to find information on product or service changes due to COVID-19. Here's how retailers can help....
20 March, 2020
Retailers Must Make Digital Customers a Priority
If businesses want to succeed, they must prioritize digital customers....
11 March, 2020
Harness Digital Guidance to Meet Modern Customers’ Expectations
goMoxie’s Mark Finch advises brick-and-mortar companies to focus on customers’ expectations when transitioning to the digital world....
24 February, 2020
Revolutionize Digital Relationships with Contextual Guidance
Discover how insurance companies can enhance customer engagements while also acquiring more digital customers at scale!...
16 January, 2020
4 Eye-Opening Mobile Commerce Insights and What They Mean for Your Brand
The rise of mCommerce as the preferred digital channel means brands must optimize their mobile presence to engage and convert. Read these key trends and tips....
28 May, 2019
Winning Lifetime Customers in the Guided Economy
Learn how leading retailers are reducing bounce rates and increasing conversions with proactive engagement, which transforms one-time visitors into lifetime customers....
28 March, 2019
Moxie Concierge® Wins Big at 2018 Stevie® Awards
Moxie received two awards at the 2018 Stevie Awards for Sales & Customer Service, an annual ceremony recognizing the achievements of sales, customer support, and call center professionals. Moxie won in the categories of New Products & Services and Customer Service Success for its Moxie...
18 May, 2018