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Live Chat to Digital Guided Commerce
Expand Your Customer Reach with Guidance

The key is striking a balance with your customers, engaging those who require assistance with experts when needed and providing expertise through guided self-service to a broader segment of customers and site visitors Guided Digital Commerce is one solution today, to keeping customer engagement a...

End Customer Struggle with Moxie Concierge
End Customer Struggle with Digital Guidance

goMoxie can help you ‘be there’ for your customers with digital guidance. Failed promo codes, login and password errors, and confusion on form completions are reasons only 1-3% of online customers actually convert. That means over 4 trillion dollars are lost annually on abandoned orders. Tweet...

telephone on the way out blog
Traditional Phone Usage is on the Way Out

“Mr. Watson—Come here—I want to see you.” - Alexander Graham Bell to his assistant, Thomas A. Watson, on the first ever telephone, 1876. The telephone has taken on many forms since Mr. Graham Bell’s days, but has never undergone a more profound transformation than in the 21st...

Pain Point Pt.1
From Inconvenience to Opportunity: goMoxie’s Customer Pain Point Series Pt. 1

goMoxie recently sat down with representatives from some of the most recognizable luxury brands on the planet to conduct a retail-focused discussion on the online buying journey. Alongside them sat some of the most trusted national brands from supermarkets, fast food restaurants and commodity stores. What...