The Key to Unlocking Zoom Fatigue for Your Customers
Decrease the demand on your support team while consistently delivering the answers your customers need, when and where they need them....
05 July, 2021
Technology
3 Ways AI is Driving Better Customer Experience
When customers meet digital friction, the experience is often so frustrating that they abandon the site altogether or move onto a competitor....
08 June, 2021
How to Choose a Winning Digital Guidance Application
Seamless digital customer experiences increase conversion rates, save valuable agent time and improve customer satisfaction. In short, a good customer experience means better outcomes for your customers and your business....
26 May, 2021
goMoxie named in Gartner’s March 2020 Market Guide for Digital Customer Service and Support Technologies
We are pleased to have been recognized as a Representative Vendor in the Gartner Market Guide for Digital Customer Service and Support Technologies report....
01 June, 2020
Leadership in Silicon Valley
Re-published with permission from Foundation Capital. Rebecca Ward is the CEO of goMoxie, the leading provider of digital customer engagement technology. She took the helm of goMoxie in 2014 following a successful run as CEO of Tealeaf, another Foundation Capital company. We recently had the chance to...
24 August, 2016