Privacy

Moxie Software, Inc. Privacy Policy

Last Revised: September 21, 2017

 

This Privacy Policy provides information regarding Moxie Software, Inc.’s and its affiliated companies’ and subsidiaries’ (collectively, “Moxie”, “we,” and “our”) collection, use, and disclosure of personally identifiable information (“personal information”) collected from users of our corporate website www.gomoxie.com (the “Website”) and the applications and services offered by Moxie to our business customers.

Personal Information Collected from Users of the Website

Moxie may collect personal information from users of the Website.

 

Moxie may collect the information, such as your name, phone number, job title, company name, and email address, directly from you through a transaction, form submission, request for more information about our services or communication you conduct through the Website. Moxie may also use automated technologies on the Website, such as cookies, log files, and web beacons, to collect non-personally identifiable information about you, such as your IP address, the type of browser you use and your browsing patterns.

A “cookie” is a piece of data stored on the device from which a user accesses the Website and which contains information about the user. Cookies enable Moxie to recognize you when you revisit the Website and can provide you the benefit of not having to reenter certain information, such as your email address, because the information is stored in the cookie. Moxie may also use cookies to better operate the Website and help improve Website usage by collecting information such as your IP address, domain name, type of computer, and operating system.

Moxie uses two types of cookies: session cookies, which are temporary cookies that are erased from your computer’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which exist on your computer’s hard drive until they expire, unless you delete them at an earlier time. Your browser may include a feature which can be set to alert you of cookies. You do not have to accept all cookies sent to you by the Website. However, you may not be able to use some of the features of the Website if you elect to reject a particular cookie.

The Website also utilizes third party cookies which the third party service providers may use to provide tailored information to you and certain reports and information to Moxie. We do not have access or control over these third party cookies and the use of third party cookies is not covered by our privacy statement.

As is true of most websites, Moxie and our third party tracking-utility partners use cookies to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Web beacons, also known as “web bugs,” are small, graphic images on web pages or web-based documents or in email messages that allow Moxie, or third parties, to monitor who is visiting the Website. We tie the information gathered by clear gifs to our customers’ personally identifiable information. Web beacons collect the IP address of the computer that the web beacon is sent to, the URL of the page the web beacon comes from, and the time it was viewed

Moxie’s Use Of Personal Information

Moxie uses personal information about visitors to the Website for a number of purposes. Moxie uses the information: (i) for marketing and research purposes; (ii) to record and respond to questions, comments or concerns users may submit to us; (iii) to monitor, maintain and improve the Website and (iv) for statistical, educational, marketing, research or commercial use, provided, in the case of (iv), such use is limited to aggregate demographic, usage, trending or other operational data and is not personally identifiable as to you, unless otherwise required by applicable laws or regulations (as described below). This list is for illustrative purposes only and should not be considered exhaustive.

In addition, Moxie may disclose personal information you provide to Moxie to its affiliates and partners and to consultants, service providers, and contractors that Moxie uses to support its business and operations, such as an email service provider to send out emails on our behalf; provided, that such third parties have agreed to keep the information confidential and use it only to provide the service(s) to Moxie. Moxie may also disclose personal information to third parties (including without limitation, governmental agencies) if required to do so by law or based on the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process; (ii) protect and defend the rights or property of Moxie or its agents or contractors; or (iii) act in urgent circumstances to protect the personal safety of users of Moxie, the websites or the public.

In the event of a change in ownership in Moxie, or Moxie’s merger with, acquisition by, or sale of assets to, another entity, Moxie reserves the right to transfer all of your personal information, including email addresses, to that entity. You will be notified via email and/or a notice on the Website of any change in ownership or related uses of your personal information, as well as any choices you may have regarding Moxie’s use of your personal information.

When you submit personal information to Moxie through the Website you are consenting to the transfer of the personal information to the United States or other jurisdictions which may be outside of the jurisdiction in which you reside and which may not provide the same protections and use restrictions on personal information as your jurisdiction of residence.

Updating Personal Information

If any of the personal information that you provided to Moxie changes or is incorrect, please contact us at webmaster@gomoxie.com to provide the updated or corrected information or to request we no longer use it. We will respond to requests for access within 30 days or receipt of the requests.

Choice/Opt Out

By submitting personal contact information to Moxie through the Website, you are agreeing that Moxie may communicate with you via email, telephone, direct mail, and/or other means of communication, including for marketing and promotional purposes. If you do not wish to be contacted by Moxie, please notify us at webmaster@gomoxie.com or by following the unsubscribe instructions contained in the email communications you receive.

Additionally, you may choose not to provide personal information to Moxie online by electing not to enter any personal information into a form or data field on the Website. You may also prevent Moxie from collecting certain personal information on a browser by blocking third-party cookies in that browser. Please note, however, that some of our online resources and some features and functionality of the Website are available only to individuals who provide personal information or who use personalized services.

Retention Of Personal Information

We will retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We employ security measures to prevent unauthorized access to information that we collect online. We cannot, however, guarantee the security of your personal information.  If you have any questions or concerns about security on our Website, you can contact us at webmaster@gomoxie.com.

Social Media Features And Widgets

Certain areas of the Website include social media features, such as the Facebook “Like” button and widgets, such as the “Share This” button or interactive mini-programs that run on the Website. These features may collect your IP address, which page you are visiting on the Website, and may set cookies to enable the features to function properly. Such social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policies of the companies providing the features.

Thirdy-Party Sites

You may access third-party websites through the Website, and those third-party websites may collect personal information about you. This Privacy Policy does not cover the information practices of third-party websites. If you have any questions about the personal information collected by third-party websites, including how they collect and use personal information, you should contact the third-parties directly.

Testimonials

We may post customer testimonials on the Website which contain personally identifiable information. We will obtain a customer’s consent to post the customer’s name and their testimonial prior to posting the testimonial to the Website. If you would like your testimonial removed please contact us at webmaster@gomoxie.com.

Public Forms

The Website may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at webmaster@gomoxie.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Personal Information Collected for Moxie’s Customers

When Moxie collects and uses personal information in the performance of services for our business customers the following provisions shall apply:

Vendor Collection And Use

Moxie may collect personal information under the direction of its customers in the course of providing those customers with services. Moxie has no direct relationship with the individuals whose personal information Moxie collects in the course of providing such services.

Access To Personal Information Controlled By Moxie’s Customers

Moxie has no direct relationship with the individuals whose personal information Moxie receives in the course of providing services to its customers. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate personal information should direct his query to the Moxie’s customer. If the customer requests Moxie to correct, amend, or delete the data in Moxie’s possession or control, we will respond to their request within 30 business days.

Personal Information Retention

Moxie will retain personal information we receive in the course of providing services to our customers for as long as needed to provide services to the customers. Moxie will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

General

Children’s Privacy

The Website is not intended for or directed to children under the age of 13. Any person who provides their information to Moxie through the Website represents to Moxie that they are 13 years of age or older.

Contacting Moxie

If you have questions, comments or concerns regarding this Privacy Policy or Moxie’s collection, use and disclosure of personal information you may contact us at the following email address: webmaster@gomoxie.com or via postal mail at: Moxie Software, Inc., 1250 Bayhill Drive, Suite 200, San Bruno, CA 94066.

Updates To This Privacy Policy

Moxie may update or otherwise modify this Privacy Policy from time to time without prior notice to you. Moxie will post revisions to this Privacy Policy on the Website and indicate the effective date of the revised Privacy Policy under the heading “Last Updated”. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective. Moxie encourages you to review the Website periodically to ensure that you are aware of Moxie’s current policies regarding Moxie’s collection, use and disclosure of personal information. Your continued use of Moxie website(s) or services following the posting of any revised policy will constitute your acceptance and the revised policy.