Proactive Chat

Timely Intervention to Save the Sale

Proactively Reach Out to Customers to Drive Revenue.

Watch CONTEXT in Action

Don’t let confused or hesitant customers bounce. Relevant intervention can mean the difference between completing a transaction and losing a customer.

Proactive Chat lets your experts know when a customer has stopped making progress toward completing a transaction. Proactive Chat invites a customer to engage with your experts. Inviting a customer to chat who is showing signs of struggle or opportunity increases conversion rates and average order value.

Drive Additional Revenue

Proactively engage your website visitors to avoid hesitation and encourage an up-sell. Your customers can discover products and services they might not have found without assistance.

Reduce Support Costs

Anticipate user struggle and reach out before the customer picks up the phone.

Real-Time Tracking and Reporting

Real-time tracking of shopping-cart value, leads, referrals, and page visits helps you understand and engage the right customers.

See how goMoxie can proactively guide your customers to success.

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