ROI
Want to know how Moxie’s digital communication channels will impact your business? Complete the fields below to view customized conversion, cost saving, and profit outcomes.
After deploying the Moxie Suite, your expected additional gross profit over a three year period would equal
Annual Sales $
Average Order Value $
Gross Margin %
A Forrester TEI study on Moxie found:
Return On Investment 626%
A potential ROI of 626% can be realized by deploying the Moxie Suite of live chat, email, and knowledgebase solutions.
Agent Efficiency 2.5 x Improvement
Agents who handle chat and email are up to 2.5x more efficient than phone agents.
Online Conversions 4% Increase
Live Chat used during the sales journey boosts conversions.
Labor Savings Knowledgebase
Pre-determined standardized responses are used to address customer inquiries.
Payback Less than 1 Month
Forrester Consulting proved Moxie’s payback period to be 0.6 months.
Labor Savings Email
Management and handling of incoming email is automated for cost savings.
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* The benefits are derived from the Total Economic Impact™ Of Moxie Software, a commissioned study conducted by Forrester Consulting on behalf of Moxie Software, February 2016, results based on a composite organization. The above calculator is created by Moxie Software and is not derived from the Forrester Total Economic Impact study.