Since the beginning, we’ve been empowering our customers to be there for their online customers. While online and mobile continue to evolve as the preferred channels of commerce, so must our definition of being there.
eCommerce has historically been cold, impersonal and generic—the opposite of a brick and mortar experience. Shoppers arrive at an online storefront without receiving guidance, relevant information or so much as a greeting. Customers may be opting to interact with your brand through online channels rather than face-to-face, but they still desire and respond to the personal attention of an in-store or in branch experience.
With Moxie, providing that experience online has never been easier.
As part of our mission to change the way eCommerce is done for customers and the businesses that serve them, our team has been working diligently to create the innovative technology that enables companies to be there—connecting with their customers, on their terms. From analyzing customer behavior to providing the digital communication channels customers love—Self-Service, Live Chat, and Email—we make getting things done online a snap.
Most importantly, we practice what we preach. Starting with the top, our team of experts is committed to supporting our customers every step of the way. We are there. We Are Moxie.