The goMoxie Vision

Simplifying experiences in an increasingly complicated digital world.

Guiding Simply, Growing Quickly.

Bring your online business into the era of the Guided Economy with goMoxie’s digital guidance platform. The advanced suite of customer assistance tools anticipates what your users need and guides them through the online journey with useful snippets of information.

Guidance is all around us, from re-routing us around hazards to reminding us to adjust the thermostat. Consumers have come to expect a new level of guidance from the companies they choose to do business with.

goMoxie’s Guide and Interact customer engagement products enable your business to advance in the Guided Economy.

Award-Winning Solutions to Further Your Business

From best practices to technological innovation, goMoxie is consistently recognized for our commitment to revolutionizing the online journey for goMoxie customers — and yours.

goMoxie Awards

Stevie® Award for Company of the Year, Women in Business

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goMoxie Awards

Stevie® Award for COVID-19 Response Most Valuable Employer

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goMoxie Awards

Stevie® Award for Employer of the Year

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goMoxie Awards

Stevie® award for eCommerce sales and customer service solutions

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goMoxie Awards

SIIA CODiE Winner

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goMoxie Awards

Stevie® award for New Products & Services and Customer Service Success in Financial Service Industries

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goMoxie Awards

TMCs’ CUSTOMER magazine CRM Excellence Award

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goMoxie Awards

Stevie® award for Employer of the Year in Computer Software – Up to 250 Employees

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Guiding Success

2006

Founded

600

Customers

626%

ROI

0.6

Mos. Payback

DNA for Innovation

goMoxie is a privately held company backed by experienced investors and led by a team of proven leaders who have delivered successful enterprise eCommerce solutions for some of the most respectable names in tech. Individually, their track records speak for themselves. Collectively, their capabilities are unlimited. Meet goMoxie’s leaders:

Rebecca Ward

President and CEO

Rebecca Ward has funneled a passion for eCommerce innovation and digital customer experience into a career of managing high-growth technology companies. Currently the president and CEO of goMoxie, Ward is dedicated to improving consumer experiences and changing how brands approach ecommerce and consumer digital sales and service journeys. Prior to goMoxie, Ward served as CEO at customer experience management company Tealeaf, where she gained an understanding of how often consumers struggle to do business online and how often they abandon because of it. She brought that experience to goMoxie, instilling a vision to eliminate customer struggle by using digital guidance. Earlier in her career, she was Group President of Digex, a public company that powered leading eCommerce websites, and held leadership roles at GTE Internetworking.

Ward holds a Bachelor of Science in Engineering Technology from Northeastern University, and a Master of Science in Computer Science from Boston University. She completed MIT Sloan School of Management’s Executive Program in Business Management.

Alan “Sparky” Heitmann

Chief Operating Officer

Sparky Heitmann brings over two decades of experience in growing successful companies to his role as chief operating officer. At goMoxie, he spearheads the company’s worldwide professional services, finance and business administration duties. Prior to joining goMoxie he led worldwide operations and finance at Tealeaf. He also served as VP of client management for Ask Jeeves Business Solutions, Heitmann was responsible for a portfolio of global corporate clients that generated over $24 million in revenue. In nearly a decade at Arthur Anderson Business Consulting, Heitmann managed large-scale client engagements with companies such as Cisco Systems and Sun Microsystems, and also managed a $35 million business unit as director of consumer relations for Iomega Corporation.

David Boyer

SVP Product Development

As senior vice president of product development, David Boyer brings 20 years of experience to his role of determining the expansion of goMoxie products into emerging verticals and industries, as well as the development of new strategic initiatives. Boyer has led numerous product development teams, most recently at BroadVision where he helped develop and support the company’s product lines, including Portal, Commerce and the Enterprise Collaboration Platforms. Boyer holds a Master of Science degree from Indiana University, and is an avid cyclist.

Nikhil Govindaraj

SVP, Products

As SVP of products at goMoxie, Nikhil Govindaraj brings over 20 years of experience in CRM, Customer Service and eCommerce to expand the company’s industry-leading, category-defining products to further benefit the company’s clients. He also spearheads product research and innovation as the company expands into new markets and opportunities. Govindaraj first joined goMoxie in 2000, and has advanced in several key roles throughout program and product management, as well as sales engineering. Govindaraj earned his MBA in systems and marketing from Symbiosis International University in India.

Ira Pollack

SVP World Wide Sales

Ira Pollack joins goMoxie with more than 18 years of enterprise software sales experience, including six years leading a successful worldwide sales team at Tealeaf.

Prior to Tealeaf, Pollack served as Senior Vice President of Worldwide Sales for the Business Interaction Division of BEA Systems. Ira joined BEA from Plumtree Software (acquired by BEA in October 2005), where he served as Vice President of Worldwide Sales. After leading the integration efforts for both Plumtree and Fuego Software sales organizations into BEA, Pollack guided the growth of BEA’s license revenue from approximately $30M in 2005 to $80M by 2008. His previous experience includes VP positions at Consumer Industrial Markets and BearingPoint Consulting. Pollack holds an MBA from San Francisco State University and a BA from the University of California, Santa Barbara.

Tara Sporrer

SVP Marketing

Tara Sporrer brings over 20 years of customer operations and marketing experience in the enterprise software industry. As goMoxie’s senior vice president of marketing, she is responsible for delivering corporate communications and marketing programs that drive the company’s market presence, revenue, and overall profitability.

Prior to goMoxie, Sporrer served as director of worldwide customer operations, alliance management, and web marketing at Talisma where she developed the company’s core messaging and brand identity across all digital channels, as well as facilitating sales and strategic partnership alignment. She also previously managed customer and sales operations at eAssist Global Solutions, where she provided enterprise-wide development and support for critical sales and marketing functions; and managed key retail accounts — including Deal Time, Esprit and Estee Lauder — while serving as an account director at web marketing agencies Epidemic Marketing and Double-Click.

Patrick Maroney

General Counsel and Secretary

Patrick Maroney is the general counsel and secretary of goMoxie. He leads the company’s legal department and manages all aspects of the company’s worldwide legal affairs, including corporate, commercial, intellectual property, litigation and compliance matters. Maroney previously worked as a corporate and securities attorney at DLA Piper LLP. He earned his J.D. from Vanderbilt University School of Law and holds an undergraduate degree from the University of Florida.

Put goMoxie’s experience, expertise, and energy to work for you.

Board of Directors

Ken Goldman

Kenneth Goldman

VP Finance and Administration, Yahoo!

Ken Goldman is chief financial officer of Yahoo! He has been responsible for the company’s global finance functions including financial planning and analysis, controllership, tax, treasury and investor relations since 2012. Goldman’s background includes senior and CFO roles at Fortinet, Inc., Siebel Systems, Inc., Excite@Home Corporation, Sybase, Inc., Cypress Semiconductor Corporation and VLSI Technology, Inc.

Goldman holds a B.S. in Electrical Engineering from Cornell University and an M.B.A. from the Harvard Business School. He currently serves on the board of directors for goMoxie, NXP Semiconductor, TriNet, and GoPro, Inc. Goldman previously served on the board of Juniper Networks, Inc., and was a member of the Treasury Advisory Committee on the Auditing Profession and the Financial Accounting Standards Board’s (FASB) primary Advisory Council (FASAC).

Goldman was designated Emeritus Trustee on the Board of Trustees for Cornell University in 2013, and in 2015 was appointed to a three-year term to the Public Company Accounting Oversight Board’s (PCAOB) Standing Advisory Group (SAG), an organization that provides advice on the need to formulate new accounting standards or change existing standards.

Ren Riley

Ren Riley

General Partner, Oak Investment Partners

Warren B. Riley joined Oak Investment Partners in 1999 after serving as a senior associate with Robertson Stephens, a technology-focused investment bank where he worked in the corporate finance division orchestrating several public and private equity offerings.

Riley lends his extensive knowledge to the boards of goMoxie, Centric Software, Gazillion Entertainment, iCrossing, MyLife.com and Sutherland Global Services. His previous board memberships include Digital Media Group (acquired by VisionChina), Parlano (acquired by Microsoft), Talisma (acquired by nGenera) and U.S. Auto Parts (NASD: PRTS).

Holding a bachelor’s degree in government from Dartmouth College, Riley works closely with multiple Oak portfolio companies and is actively involved in Oak’s China investments.

Warren Weiss

Warren Weiss

General Partner, Foundation Capital

Warren Weiss displays his passion for building great businesses by identifying superstar entrepreneurs to drive organizational success, investing primarily in emerging software companies, both licensed and Software as a Service (SaaS). Prior to joining Foundation Capital in 2002, Weiss spent 25 years in the software industry leading companies like Asera, Prism Solutions (IBM), SQRIBE Technologies (Oracle) and SMI through critical growth periods, and holding senior executive positions at Next Software (Apple), Continuum (Computer Sciences Corporation) and Management Science America (INFOR).

Weiss holds a Bachelor of Science degree from Western Illinois University, and serves on the boards of goMoxie, Trufa, Cyphort, ForgeRock, SilkRoad Technologies, Silver Spring Networks and Visier. His past investments include CliQr Technologies (acquired by Cisco), eMeter (acquired by Siemens) and MarkMonitor (acquired by Thomson Reuters). Weiss was named to the 2012 Forbes Midas List of Technology’s Top Investors for his work with Silver Spring Networks.

Susan Whiting

Susan Whiting

Board Director and Executive Advisor

Susan Whiting is recognized as a leading expert in consumer behavior, audience measurement, media research and information services. Whiting currently serves on the board of directors for goMoxie, Alliant Energy Corporation, DJE Holdings, and PageVault. She is also an advisor to Continuity Logic and a member of Hyde Park Angels.

Whiting possesses decades of experience as a volunteer leader and board member for not for profit organizations. Most notably, she serves as Board Chair of The National Women’s History Museum in Washington, D.C., a board trustee for the Chicago Academy of Sciences’ Peggy Notebaert Nature Museum (which she recently chaired), and a trustee for both The Trust for Public Land and her alma mater, Denison University.

Whiting most recently served as vice chair at Nielsen before retiring in January 2014 after 35 years with the company. She is best known for building Nielsen’s most visible franchise in television measurement during the digital transition, and for her all-around hand in helping to establish the company as the industry leader it is today. Whiting has also recently spoken at several conferences for the International Women’s Forum’s program to support up-and-coming female leaders and entrepreneurs across the globe.

Careers

goMoxie’s got you covered

goMoxie offers perks & benefits including:

MEDICAL

Our medical plans include two PPO options for US employees. We offer a Health Savings Account for our high deductible PPO which goMoxie will also contribute to each month. We also have Flexible Spending Accounts for out-of-pocket medical and child care expenses.

EMPLOYEE ASSISTANCE

Employee Assistance Plan, Basic Life Insurance, Accidental Death & Dismemberment Insurance, Short- and Long-Term Disability Insurance. goMoxie also offers a number of Voluntary Benefits to choose from.

TIME OFF & 401K

goMoxie gives all full-time employees 20 days of PTO as well as 11 paid holidays per year. We also have a 401k Plan which all employees are eligible to participate in. In California, employees receive commuter benefits which can be paid for through a pre-tax payroll deduction.

Locations:

Moxie HQ San Bruno CA
San Bruno, California
Moxie Austin TX
Austin, Texas
Moxie Bellevue WA
Bellevue, Washington
Moxie Reading UK
Reading, England

Open Positions

We are collaborative. We are creative. We are goMoxie. Browse our open positions below, and don’t be discouraged if you don’t see anything that matches your skill set. We are always looking to develop relationships with the best and brightest in every arena. Send us your resume at jobs@gomoxie.com.

Lead Software Engineer

Austin, TX, US

Senior Product Manager

Bellevue, WA, US

Regional Sales Director- Southwest

Southern CA/Southwest Region, LA, CA, US

Regional Sales Director

New York Region New York, New York, US

Connect with goMoxie