Why Moxie

We’re living in a new era of the guided economy.

Be There

Since the beginning, we’ve been empowering brands to be there for their customers. While online and mobile continue to reign as the preferred channels of commerce, so must our definition of, and approach to, being there.

eCommerce has historically been cold, impersonal and generic—the opposite of a brick and mortar experience. Until now, guidance has been absent from our digital consumer lives, we have been left to hunt for information and figure it out on our own. Moxie’s Concierge technology is enabling brands to excel in the “guided economy”, an economy where customers expect answers before they even realize they have a question.

This guidance provides the same kind of context based experiences that we’ve come to rely on in our personal lives every day- from our iPhone curating memories for us to enjoy or telling us proactively what to expect during our daily commute or our Nest device adjusting the temperature based on our schedules.

With Moxie, providing that guided experience online has never been easier.

Moxie’s digital platform anticipates what customers need and guides them through the online journey with useful snippets of information—without the need for human assistance.

Most importantly, we practice what we preach. Our team of experts is committed to support and guide our customers every step of the way.
We are there. We Are Moxie.

2006

Founded

600

Customers

626%

ROI

0.6

Mos. Payback

Award-Winning Solutions to Further Your Business

From service excellence to technological innovation, Moxie is consistently recognized for our commitment to revolutionizing the online journey for our customers—and yours.

SIIA CODiE Awards Winner

Moxie was honored in the Best Customer Service Solution category as the winner out of 167 finalists across the 52 business technology categories.

2018 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

Moxie received a gold award in the category of New Products & Services, and a bronze award for Customer Service Success in Financial Service Industries.

2017 Stevie Awards for Sales & Customer Service

Moxie took home one silver award for e-commerce customer service and three bronze awards in recognition of its sales-boosting technology.

2017 CRM Excellence Award

Once again Moxie is a winner of the CRM Excellence Award, this year specifically for Moxie Concierge.

Request a demo and see how we can redefine your customer experience.