article this week.
08 December, 2014
The growth of mobile technologies is increasing the pressure on businesses to improve their eCommerce operations to meet the demands of the constantly connected customers....
Moxie’s New Responsive Web Self-Service is Now AvailableSelf-service is the most commonly accessed online customer engagement channel with a 70% average adoption rate, yet it is the channel that has one of the lowest customer satisfaction rates. To address this issue, Moxie today announced our new Web Self-Service knowledge solution.