Why Moxie

Be There

Two simple words that describe our philosophy.

Since the beginning, we’ve been empowering our customers to be there for their online customers. While online and mobile continue to evolve as the preferred channels of commerce, so must our definition of being there.

eCommerce has historically been cold, impersonal and generic—the opposite of a brick and mortar experience. Shoppers arrive at an online storefront without receiving guidance, relevant information or so much as a greeting. Customers may be opting to interact with your brand through online channels rather than face-to-face, but they still desire and respond to the personal attention of an in-store or in branch experience.

With Moxie, providing that experience online has never been easier.

As part of our mission to change the way eCommerce is done for customers and the businesses that serve them, our team has been working diligently to create the innovative technology that enables companies to be there—connecting with their customers, on their terms. From analyzing customer behavior to providing the digital communication channels customers love—Self-Service, Live Chat, and Email—we make getting things done online a snap.

Tap the bell on the bottom right to see how it works.

Most importantly, we practice what we preach. Starting with the top, our team of experts is committed to supporting our customers every step of the way. We are there. We Are Moxie.

2006

Founded

600

Customers

626%

ROI

0.6

Mos. Payback

Award-Winning Solutions to Further Your Business

From service excellence to technological innovation, Moxie is consistently recognized for our commitment to revolutionizing the online journey for our customers—and yours.

2015 CRM Excellence Award

Once again Moxie is a winner of the CRM Excellence Award, this year specifically for mobile chat.

2015 CRM Service Leader

A consistent leader year after year, Moxie Software earned a 4.0 for its depth of functionality. According to Forrester analyst Kate Leggett, Moxie has ``strong knowledge management capabilities`` alongside a number of other solutions.

2014 KM World Trend Setting Product

Moxie Web Self-Service is a KMWorld 2014 Trend-Setting Product.

2014 OnDemand Top 100

Moxie made the 2014 OnDemand Top 100 for being one of the most promising private companies in the cloud/on-demand category.

Request a demo and see how we can redefine your customer experience.