Latest Blogs From Moxie

Demo: Contextual Information

The Moxie Suite acts as a resource and guide to help customers through the phases of the decision journey. A recent Forrester Research...

5 Web Self Service Myths
5 Web Self Service Myths

1. Customers only use web self service as a last resort if they can’t find your phone number. Actually, customers don’t want to call...

Go Moxie PCI Compliance
Moxie Announces PCI DSS Compliance

Today, we’re very excited to announce that Moxie is now Payment Card Industry Data Security Standard (PCI DSS) Compliance Level 1 certified. The...

Customer Experience
Have you ever been your customer?

The three factors (in the image) are the key to a good customer experience, according to Harley Manning and Kerry Bodine’s ‘Outside In’...

Omnichannel vs. Multichannel
Why Omni-channel Outdelivers Multi-channel

While many businesses focus on having multiple channels for their customer’s experience, few actually succeed in creating a seamless, integrated experience that drives...