Live chat software is quickly becoming the preferred communication channel for digital customers, and customer satisfaction is higher than any other channel.
Capitalize on up-sell and cross-sell opportunities. Your customers can discover products and services they might not have found without agent assistance.
Connect with customers more effectively with real-time text translation for a more natural and comfortable interaction.
Timely intervention can mean the difference between completing a transaction and losing a customer.
Optimize the live chat experience across devices with simple configuration options for desktops, mobile phones, and tablets.
Watch now to see how American Eagle Outfitters is using mobile chat to humanize the digital experience and achieve increased engagement and revenue across devices.