EMC’s Incredible Chat Journey: Best Practices for Deploying or Expanding Chat
WHO: Don Tapscott is a world renowned author and one of the world’s leading authorities on business strategy and collaborative innovation.
He is the Chairman of Moxie Insight, the thought leadership arm of Moxie Software, a member of the World Economic Forum, a Top 50 Business Thinker and an Adjunct Professor of Management at the Joseph L. Rotman School of Management, University of Toronto. Don is the author of 14 widely-read books including 2010’s Macrowikinomics: Rebooting Business and the World (co-authored by Anthony D. Williams).
It is the follow-up to 2007’s bestselling management book in the US,Wikinomics. Don’s other books include Grown Up Digital, Paradigm Shift, The Digital Economy, and The Naked Corporation. Don holds a B.Sc. in Psychology and Statistics, an M.Ed. specializing in Research Methodology, and three Doctor of Laws (Hon) granted from the University of Alberta, Trent University, and McMaster University.
WHAT: Guest Keynote: Macrowikinomics – Rebooting Business and the World
The collapse of the financial systems and the global economic crisis of 2009 were a wakeup call to the world. We need to rethink and rebuild the corporation, and many of the industries and institutions that have served us well for decades, even centuries, but no longer can. Many traditional economic and social pillars of the industrial age have come to the end of their life cycle and are being rebuilt around a new and open collaborative model. How must we change for a new media, new generation, new economy and a new age of networked intelligence? How can new insights and new interactions drive breakthroughs in performance, customer engagement and marketing?
WHEN & WHERE:
Gartner Portals, Content & Collaboration Summit
Monday, March 28- Wednesday, March 30, 2011
JW Marriott at LA Live
900 West Olympic Boulevard
Los Angeles, California 90015
Platinum Ballroom D&E
Keynote: Wednesday, March 30, 2011
10:00 a.m. – 11:00 a.m. PST
About Moxie Software, Inc.
Moxie Software the Social Workspace provides the most intuitive and comprehensive social enterprise software for employee and customer engagement through its Spaces™ by Moxie platform. Hundreds of the world’s most respected and innovative companies trust Moxie to empower their people to deliver innovative and exceptional results. Engage with Moxie atwww.MoxieSoft.com
About Gartner Portals, Content & Collaboration Summit: Understanding Engagement: How New Insights & New Interactions Drive Performance
Gartner Portals, Content & Collaboration Summit enables IT and business executives to get the most out of their existing and new investments in portals, enterprise content and information management systems, messaging and communications, collaboration, and social software.
Four tracks of in-depth analyst sessions, case studies, and roundtable discussions will deliver insights for driving growth and innovation as well as creating new efficiencies and cutting costs—a rare combination in IT. For areas approaching maturity such as portals and enterprise content management, we’ll provide solid best practices and offer a look at what’s ahead. For emerging challenges such as the transition to mobile and enterprise-level social networking platforms, the focus will be on greater understanding and how to get started.
With customers, employees, and partners doing more all the time in portal environments—not to mention demanding more and more from the experience—PCC holds tremendous business potential. Gartner Portals, Content & Collaboration Summit will provide you with the tools and insights you need to maximize that potential.