The Moxie Suite acts as a resource and guide to help customers through the phases of the decision journey. A recent Forrester Research study found that 53% of customers are likely to abandon their purchase if they can’t find a quick answer to their question. Learn more about Moxie Suite and how contextual information can help your customers complete their online journey.
Posted 25 May, 2016
Moxie transforms the digital experience, delivering targeted, proactive engagements that anticipate and meet customer needs throughout their journey and across any device. See how easy it is to start engaging with your customers with Moxie’s Engagement Mapper.
Posted 03 Mar, 2016
Moxie Live Chat enhances the chat experience across all devices, and its mobile-first design enables an optimal mobile chat experience for today’s consumers.
Posted 17 Dec, 2014
It is no longer a competitive advantage, but a necessity to offer a mobile engagement solution to meet your customer’s needs. Go mobile with Moxie Live Chat.
Posted 06 Oct, 2014
Give your customers instant access to current, relevant information on any device and delight your customers with a single responsive web self-service experience.
Posted 16 Jun, 2014
Increase customer satisfaction, improve agent productivity, and deliver a consistent message in a scalable, secure platform. Learn more about Moxie’s Multichannel Suite.
Posted 24 Oct, 2011
View a demo of live chat software by Moxie. See how you can cut improve your customers service, reduce costs and cut shopping cart abandonment.
Posted 24 Jun, 2011
Check out this knowledgebase software overview by Moxie. A powerful tool designed to easily create content, provide self and agent-assisted service.
Posted 25 May, 2011
Email management software by Moxie combines the speed of response with personalized attention. Track and respond to hundreds of emails. Improve customer service.
Posted 29 Apr, 2011
Hoffman’s Hot Seat with Tom Hoffman of 1to1 Media at the 360 Summit in Los Angeles. Tom talks to Moxie’s Nikhil Govindaraj, VP of Products on the challenges and opportunities of reaching out to customers proactively.
Posted 22 Apr, 2011